Centro de Ayuda

General questions

An overview of the most important questions

Is my money safe with BUX?
Yes. BUX is partnering with ayondo markets Limited, an investment firm based in London. Ayondo markets Limited is authorized and regulated by the Financia...
Wed, 27 Mar, 2019 at 5:58 PM
I'm new to BUX. Is there a tutorial?
We like to think that BUX makes trading super easy. And to help new users find their way in the app and with trading in general, we have developed our ve...
Thu, 18 Apr, 2019 at 11:51 AM
CFD trading with real money: how do I do that?
If you’ve been practicing with funBUX for a while, and you feel you have a good understanding of how trading works with BUX, you can switch to a seriousBUX...
Thu, 18 Apr, 2019 at 11:47 AM
Indices: different name, same product
You’ve probably noticed that for indices we use names that are different than the real ones. For example, the famous German DAX index is called Germany ...
Thu, 18 Apr, 2019 at 3:27 PM
FunBUX, is that a BUX demo account?
Yes, we want to make sure you’re completely happy with the way BUX works before you use real money. FunBUX allows you to use “funny-money” when using BUX ...
Thu, 18 Apr, 2019 at 11:50 AM
What are the opening hours of all products?
The opening hours are different per product and are dependent on the local market.  In the UK timezone, the opening hours are as follows: ...
Thu, 28 Mar, 2019 at 11:52 AM
How do I trade US Oil with BUX?
Yes, US Oil is a so-called “future” product. This means that it expires after a certain period, which in the case of US Oil is one month. What ha...
Thu, 28 Mar, 2019 at 6:00 PM
Can I find any product in the BUX app?
We have selected a list of the most interesting stocks, indices, currencies and commodities, based on what our users have selected to be the most attracti...
Thu, 18 Apr, 2019 at 5:57 PM
Why do I need to select a country when signing in?
The BUX CFD app is currently offered in nine countries: the UK, the Netherlands, Germany, Austria, Italy, Spain, France, Sweden and Denmark. Apart from dif...
Mon, 1 Apr, 2019 at 4:30 PM
Why are the UK and German stocks closed for 3 minutes at 12PM?
Every trading day, an Intra-Day market auction takes place on the UK and German exchanges between 12:00 and 12:03. While it takes place it is not possible t...
Mon, 8 Apr, 2019 at 5:54 PM